Can SvaraCall verify COD orders before dispatch?

Yes. It dials the customer, confirms the order and address, and logs the outcome so your warehouse only ships verified COD — cutting RTO before the courier leaves.

Does it work with our OMS or store stack?

SvaraCall works from a contact sheet or CRM export to start, and can connect to your order system for status and confirmation workflows. Most merchants begin with a pilot list the same day.

What languages does it speak for Indian shoppers?

Telugu, Hindi, and English on every call, matched to the customer. Conversations stay natural — not IVR menus — so confirmation rates stay high.

Is outbound calling compliant for e-commerce in India?

When done right, yes. SvaraCall uses TRAI/DLT-registered calling, dials with consent, discloses recording, honors opt-outs, and keeps data DPDP-aligned on AWS Mumbai.

SvaraCall for E-commerce

Kill RTO before it kills your margins.

SvaraCall AI verifies COD orders, confirms addresses, and recovers abandoned carts — in Telugu, Hindi, and English — so fewer parcels come back unpaid.

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Outbound · COD verification

00:00

+91 98•• ••• 642

Dialing +91 98•• ••• 642
Connected · COD verify
SvaraCallनमस्ते, FashionKart से बोल रहा हूँ — आपका ऑर्डर कन्फर्म करना था।Namaste — calling from FashionKart to confirm your order.
CustomerHaan, COD hi rakha tha.
SvaraCallAddress is Hyderabad, Madhapur — Landmark near Cyber Towers. Correct?
CustomerHaan, theek hai. Kal evening mein deliver karo.
SvaraCallConfirmed. We'll deliver tomorrow evening. Thank you!

COD confirmed · Evening slot · Cleared to ship

20–30%

RTO reduction observed by merchants who verify before dispatch

Same-day

Pilot live on your list — no new hardware, no long IT cycle

24/7

Voice coverage through sale peaks without overtime staffing

Workflows

What SvaraCall runs in this vertical

Outbound voice that protects margin on COD and recovers revenue from carts and returns — logged on every call.

Collect · COD · verify

Confirm intent and address before the courier leaves.

Carts · returns · recovery

Win back drop-offs and close the loop on returns.

Not sure what fits your store?

Tell us your RTO rate, COD share, or cart drop-off — we'll map the outbound workflows that move the number.

Find a solution for you

E-commerce voice AI: common questions

Can SvaraCall verify COD orders before dispatch?: Yes. It dials the customer, confirms the order and address, and logs the outcome so your warehouse only ships verified COD — cutting RTO before the courier leaves.
Does it work with our OMS or store stack?: SvaraCall works from a contact sheet or CRM export to start, and can connect to your order system for status and confirmation workflows. Most merchants begin with a pilot list the same day.
What languages does it speak for Indian shoppers?: Telugu, Hindi, and English on every call, matched to the customer. Conversations stay natural — not IVR menus — so confirmation rates stay high.
Is outbound calling compliant for e-commerce in India?: When done right, yes. SvaraCall uses TRAI/DLT-registered calling, dials with consent, discloses recording, honors opt-outs, and keeps data DPDP-aligned on AWS Mumbai.

Every language your shoppers actually speak.

SvaraCall ships Telugu, Hindi, and English today — with more Indian languages on the roadmap for regional D2C.

Explore all languages →

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We'll place a live SvaraCall to your own phone, in Telugu, Hindi, or English.

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