Is AI outbound calling compliant in India?
Yes — AI outbound calling is compliant in India when done right. SvaraCall AI uses TRAI and DLT-registered headers, dials with consent, honors opt-outs immediately, and discloses recording on every call. Data aligns with the DPDP Act and is hosted in India on AWS Mumbai.
TRAI / DLT
Calls go out on DLT-registered templates and headers approved for your sender identity.
Consent-first
SvaraCall dials only contacts who have consented, and stops the moment someone opts out.
Disclosure
Every call opens with a recording disclosure, so the customer knows they're on a recorded line.
DPDP Act
Customer data is handled in line with the DPDP Act and hosted in India on AWS Mumbai.
Compliance questions
- Is AI outbound calling legal and TRAI-compliant in India?
- Yes. SvaraCall AI runs on TRAI and DLT-registered templates and headers, dials only with consent, and honors opt-outs immediately. Every call carries a recording disclosure, and data is handled in line with the DPDP Act and hosted in India on AWS Mumbai. Compliance is built into how calls are placed, not added afterward.
- How does SvaraCall protect customer data under the DPDP Act?
- SvaraCall AI aligns with India's DPDP Act: it dials on consent, honors opt-outs at once, and discloses call recording on every call. Customer data is hosted in India on AWS Mumbai, access is limited, and each call's recording and transcript stay tied to your account. You stay the data fiduciary for your customers' information.
Hear it call.
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