Features · Multilingual AI

Speak Telugu, Hindi, and English on one agent

SvaraCall detects language mid-call, handles Hinglish code-switching, and keeps compliance phrases on-script — without three separate dialer teams.

Hear a multilingual demoAll features
  • Telugu
  • Hindi
  • English
  • Code-switch ready

3

Production languages live today

4+

Hindi dialect regions supported

Auto

Language detection per caller turn

1 agent

Runs all languages — no separate bots

Problem

English-only bots lose Indian callers in seconds

Most voice AI stacks were built for US English. Teams either hire trilingual callers or run three parallel IVR trees — both expensive and inconsistent when customers mix languages mid-sentence.

Today

How multilingual calling works today

  1. 1Route calls by region to separate Hindi, Telugu, or English teams.
  2. 2Play English IVR menus that callers abandon before option two.
  3. 3Maintain three script libraries that drift out of sync.
  4. 4Escalate whenever a caller switches to Hinglish or Tanglish.

With SvaraCall

How SvaraCall multilingual AI works

  1. 1One agent profile loads Telugu, Hindi, and English prompts together.
  2. 2ASR detects the caller's language each turn and responds in kind.
  3. 3Code-switching is handled naturally — EMI due hai, should I send the link?
  4. 4Transcripts tag each turn with detected locale for QA and CRM sync.

Why India-first multilingual matters

  • Higher containment

    Callers stay on when the agent matches their language from the first word.

  • One workflow

    Upload one contact list; SvaraCall picks the right language per record or live.

  • Consistent compliance

    Recording disclosure and opt-out phrases ship in every supported language.

  • Regional nuance

    Pacing and phrasing tuned for Andhra, Telangana, Delhi-NCR, and beyond.

Multilingual ROI

Longer average talk time vs English-only IVR
40%

Longer average talk time vs English-only IVR

Teams consolidated into one AI dialer
3→1

Teams consolidated into one AI dialer

Containment on routine reminders in Hindi pilots
92%

Containment on routine reminders in Hindi pilots

Extra per-language seat licenses
0

Extra per-language seat licenses

Enable multilingual agents

  1. Step 1

    Pick default language

    Set Telugu, Hindi, or English as primary; enable auto-detect for mixed lists.

  2. Step 2

    Localize scripts

    Translate core flows; SvaraCall keeps compliance blocks consistent across langs.

  3. Step 3

    Test code-switch paths

    Run pilot calls where agents deliberately mix English — validate handoffs.

  4. Step 4

    Measure by locale

    Analytics break down connect, containment, and conversion per language.

Explore related topics

Multilingual AI FAQs

Which Indian languages does SvaraCall support?
Telugu, Hindi, and English are live in production. Additional languages are on the roadmap — tell us your priority on the pilot form.
Can one call switch languages mid-conversation?
Yes. The agent follows the caller when they code-switch, while keeping mandatory compliance lines accurate.
Do we need separate phone numbers per language?
No. One registered TRAI/DLT header can run multilingual campaigns from a single workspace.
How are transcripts stored for mixed-language calls?
Each turn is tagged with detected locale; full transcripts export to CRM and analytics with language metadata.

Reach customers in their language

Book a pilot and we will place live calls in Telugu, Hindi, and English to your test numbers.

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Hear it call.

We'll place a live SvaraCall to your own phone, in Telugu, Hindi, or English.

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