Integrations · Payments

Cashfree + SvaraCall AI voice agents

India PA rails for collections and refunds voice flows. Keep Cashfree as your system of record while SvaraCall handles natural phone conversations in Telugu, Hindi, and English.

  • Payments
  • Enterprise setup
  • Outcome sync
  • India-ready

94

Integrations in the catalog

Payments

Primary category

Enterprise

Onboarding path

API / webhook

Typical connection style

Problem

The gap between Cashfree and the phone

Collectors explain dues well, then lose the customer before a payment link is opened.

Today

How teams work without a voice agent layer

  1. 1Call ends with 'I will pay later'.
  2. 2Link sent manually on WhatsApp.
  3. 3No confirmation the link was seen.
  4. 4Promise-to-pay not structured.

With SvaraCall

How SvaraCall works with Cashfree

  1. 1Agent states dues clearly with consent.
  2. 2Sends payment link mid-call or immediately after.
  3. 3Captures PTP date and amount.
  4. 4Logs gateway reference where available.

Why teams connect Cashfree

  • Pay-while-talking journeys

    Cashfree stays authoritative while SvaraCall executes and returns structured call outcomes.

  • Structured PTP

    Reduce dual entry between dialers and Cashfree so reps trust the record.

  • Fewer drop-offs

    Managers coach from recordings and dispositions tied to Cashfree objects.

  • Audit-friendly notes

    Automate the next step in Cashfree when a call hits a target disposition.

What usually improves

Faster trigger-to-first-dial on hot events
Minutes

Faster trigger-to-first-dial on hot events

Source of truth for outcomes
1 system

Source of truth for outcomes

Fewer manual list exports
Less CSV

Fewer manual list exports

Who was called, when, and why
Audit trail

Who was called, when, and why

Cashfree integration at a glance

TopicDetail
CategoryPayments
StatusEnterprise setup
Primary jobIndia PA rails for collections and refunds voice flows.
Voice languagesTelugu, Hindi, English (more on roadmap)
OutcomesLogged to dashboard + optional writeback

Implementation outline

  1. Step 1

    Map objects & events

    Identify which Cashfree records and statuses should start or stop calls.

  2. Step 2

    Connect auth securely

    OAuth, API keys, or SIP credentials — scoped to the minimum permissions needed.

  3. Step 3

    Pilot a narrow journey

    One campaign (e.g. reminders or lead follow-up) with human review of recordings.

  4. Step 4

    Scale & govern

    Add quiet hours, DNC sync, and disposition taxonomies your ops team owns.

Cashfree integration FAQs

Is Cashfree available on SvaraCall today?
Cashfree is offered on an enterprise path — we scope credentials, security review, and SLAs during onboarding.
What data syncs back?
Typically disposition, timestamp, duration, recording/transcript links, and a short summary — field mapping is confirmed in the pilot.
Do you store card data on the call?
No — customers complete payment on your gateway. Voice agents avoid collecting full PAN/CVV on the call.
Does this work with Indian DLT headers?
Voice still originates from your compliant calling setup. The integration layer does not replace TRAI/DLT obligations.
How long does setup take?
Ready connectors often pilot in days once credentials and scripts are ready. Enterprise connectors follow your security review timeline.

Connect Cashfree. Hear a live pilot call.

We will map a single payments journey on Cashfree and place a SvaraCall to your phone.

Hear it call.

We'll place a live SvaraCall to your own phone, in Telugu, Hindi, or English.

Book a pilot

Get a demo call

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