Integrations · Payments
PhonePe + SvaraCall AI voice agents
Direct merchant agreement for collection workflows. Keep PhonePe as your system of record while SvaraCall handles natural phone conversations in Telugu, Hindi, and English.
- Payments
- Enterprise setup
- Outcome sync
- India-ready
94
Integrations in the catalog
Payments
Primary category
Enterprise
Onboarding path
API / webhook
Typical connection style
Problem
The gap between PhonePe and the phone
Collectors explain dues well, then lose the customer before a payment link is opened.
Today
How teams work without a voice agent layer
- 1Call ends with 'I will pay later'.
- 2Link sent manually on WhatsApp.
- 3No confirmation the link was seen.
- 4Promise-to-pay not structured.
With SvaraCall
How SvaraCall works with PhonePe
- 1Agent states dues clearly with consent.
- 2Sends payment link mid-call or immediately after.
- 3Captures PTP date and amount.
- 4Logs gateway reference where available.
Why teams connect PhonePe
Pay-while-talking journeys
PhonePe stays authoritative while SvaraCall executes and returns structured call outcomes.
Structured PTP
Reduce dual entry between dialers and PhonePe so reps trust the record.
Fewer drop-offs
Managers coach from recordings and dispositions tied to PhonePe objects.
Audit-friendly notes
Automate the next step in PhonePe when a call hits a target disposition.
What usually improves
- Faster trigger-to-first-dial on hot events
- Minutes
Faster trigger-to-first-dial on hot events
- Source of truth for outcomes
- 1 system
Source of truth for outcomes
- Fewer manual list exports
- Less CSV
Fewer manual list exports
- Who was called, when, and why
- Audit trail
Who was called, when, and why
PhonePe integration at a glance
| Topic | Detail |
|---|---|
| Category | Payments |
| Status | Enterprise setup |
| Primary job | Direct merchant agreement for collection workflows. |
| Voice languages | Telugu, Hindi, English (more on roadmap) |
| Outcomes | Logged to dashboard + optional writeback |
Implementation outline
Step 1
Map objects & events
Identify which PhonePe records and statuses should start or stop calls.
Step 2
Connect auth securely
OAuth, API keys, or SIP credentials — scoped to the minimum permissions needed.
Step 3
Pilot a narrow journey
One campaign (e.g. reminders or lead follow-up) with human review of recordings.
Step 4
Scale & govern
Add quiet hours, DNC sync, and disposition taxonomies your ops team owns.
PhonePe integration FAQs
- Is PhonePe available on SvaraCall today?
- PhonePe is offered on an enterprise path — we scope credentials, security review, and SLAs during onboarding.
- What data syncs back?
- Typically disposition, timestamp, duration, recording/transcript links, and a short summary — field mapping is confirmed in the pilot.
- Do you store card data on the call?
- No — customers complete payment on your gateway. Voice agents avoid collecting full PAN/CVV on the call.
- Does this work with Indian DLT headers?
- Voice still originates from your compliant calling setup. The integration layer does not replace TRAI/DLT obligations.
- How long does setup take?
- Ready connectors often pilot in days once credentials and scripts are ready. Enterprise connectors follow your security review timeline.
Connect PhonePe. Hear a live pilot call.
We will map a single payments journey on PhonePe and place a SvaraCall to your phone.
Hear it call.
We'll place a live SvaraCall to your own phone, in Telugu, Hindi, or English.
Book a pilotGet a demo call